Terms & Conditions
Welcome to Color Couture! These Terms and Conditions apply to the services and products offered by Color Couture at our physical location, online store, and any other platforms through which we operate. By booking services or purchasing products from us, you agree to these Terms. Please read them carefully
Please read this when purchasing or booking any service.
1. Services
1.1. Appointments and Cancellations:
To book an appointment, please contact us directly through our website, phone, or in-person. We recommend arriving at least 10 minutes before your scheduled appointment.
If you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations or reschedules with less than 12 hours notice may result in a cancellation fee of 25% of service price. No-shows will incur a fee of 50%] of the service price on the next appointment.
1.2. Service Guarantee:
We strive to provide excellent service, and we want you to be completely satisfied. If you are not satisfied with your service, please notify us within 2 days so we can offer a resolution. Refunds for services are not generally provided, but we may offer complimentary adjustments or discounts based on the issue.
1.3. Health and Safety:
If you have any allergies, sensitivities, or medical conditions, please inform your stylist prior to your appointment. You must follow all health and safety guidelines that apply in the salon, and you agree to hold us harmless for any allergic reactions or other health issues arising from the products or services you receive.
2. Products
2.1. Product Sales:
We offer a variety of hair care products, including shampoos, conditioners, treatments, and hair extensions. All products are sold as described and are subject to availability.
2.2. Product Returns:
Products purchased in-store or online may be returned within 14 days if unopened and in their original condition. For hygiene reasons, we do not accept returns on opened or used products, including hair extensions, unless they are defective.
This is applied from the day in which these products are received.
2.3. Product Guarantees:
We aim to provide high-quality products, but we cannot guarantee individual results due to variations in hair type and use. If you experience issues with a product, please contact us, and we may offer a replacement or store credit if the product is deemed defective.
2.4. Pricing and Payment:
Prices for products and services are listed in our salon and online store. We reserve the right to change prices at any time without prior notice if the job takes extra time due to ammount of hair or hair condition. All payments are due at the time of service or product purchase, and we accept various payment methods, including credit cards, debit cards, and cash.
3. Liabilities
3.1. Damage and Loss:
We are not liable for any loss, damage, or injury caused by the use of products purchased from us, including hair extensions or other treatments, unless it is proven to be the result of our negligence.
3.2. Client Responsibility:
You are responsible for following all aftercare instructions provided by us for services and products, including those related to hair extensions, color treatments, and other products. Failure to follow instructions may affect the results and will void any service guarantees.
4. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. Any personal data we collect will be handled in accordance with our Privacy Policy, which is available on our website.
5. Intellectual Property
All content on our website, social media, and within the salon, including logos, images, and product descriptions, are the intellectual property of Color Couture. You may not use any content without our prior written consent.
6. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated Terms will take effect immediately upon posting. By continuing to use our services or purchase products after changes are made, you agree to the updated Terms.
7. Governing Law
These Terms and Conditions are governed by the laws of Ireland, and any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
8. Contact Us
If you have any questions about these Terms and Conditions or our services and products, please contact us at:
Color Couture
3, Crossave, Ballyneety, Limerick
061351796
colorcouture2020@gmail.com
www.colorcouturelimerick.com